FREE PDF 2025 SALESFORCE B2C-SOLUTION-ARCHITECT: HIGH HIT-RATE SALESFORCE CERTIFIED B2C SOLUTION ARCHITECT LATEST EXAM PREPARATION

Free PDF 2025 Salesforce B2C-Solution-Architect: High Hit-Rate Salesforce Certified B2C Solution Architect Latest Exam Preparation

Free PDF 2025 Salesforce B2C-Solution-Architect: High Hit-Rate Salesforce Certified B2C Solution Architect Latest Exam Preparation

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Salesforce Certification evolves swiftly, and a practice test may become obsolete within weeks of its publication. We provide free updates for Salesforce Certified B2C Solution Architect B2C-Solution-Architect exam questions after the purchase to ensure you are studying the most recent solutions. Furthermore, Pass4guide is a very responsible and trustworthy platform dedicated to certifying you as a specialist. We provide a free sample before purchasing Salesforce B2C-Solution-Architect valid questions so that you may try and be happy with its varied quality features.

Salesforce B2C-Solution-Architect Certification Exam is designed for professionals who want to validate their skills and knowledge in the field of Salesforce B2C Commerce. Salesforce Certified B2C Solution Architect certification exam is intended for those who want to become certified Salesforce B2C Solution Architects. Salesforce Certified B2C Solution Architect certification program is a validation of your expertise in designing and implementing Salesforce B2C Commerce solutions. Salesforce Certified B2C Solution Architect certification exam is designed to test your knowledge of the Salesforce B2C Commerce platform, including its features and capabilities, to ensure that you can design and implement effective solutions for your clients.

Salesforce B2C-Solution-Architect Certification is an excellent choice for individuals who are looking to demonstrate their expertise in designing and implementing solutions for the Salesforce B2C Commerce platform. It is a challenging certification that requires a deep understanding of the platform's capabilities and limitations, as well as the ability to design solutions that meet the customer's specific requirements. Becoming a Salesforce Certified B2C Solution Architect is an excellent way to advance your career and demonstrate your commitment to continuous learning and professional development.

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Salesforce Certified B2C Solution Architect Sample Questions (Q138-Q143):

NEW QUESTION # 138
An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers

  • A. Auto Response Rules
  • B. Queues
  • C. Assignment Rules
  • D. Support Processes

Answer: B,C

Explanation:
A support case is a record that tracks a customer's question, problem, feedback, or request for service. A support case can be created manually by a user or automatically by an email, web form, chat, etc. A support case can be assigned to a user or a queue for further action or resolution. To automatically route incoming support cases to the correct team based on their tier level, a Solution Architect should configure the following:
* Assignment Rules: Assignment rules are rules that define how to assign cases to users or queues based on certain criteria or conditions. Assignment rules can help automate the case assignment process and ensure that cases are routed to the right people or teams based on their skills, availability, workload, etc.
* Queues: Queues are lists of records that need to be worked on by multiple users or teams. Queues can help organize and prioritize workloads and distribute cases among users or teams based on their capacity or expertise.
Option C is incorrect because support processes are processes that define the stages or statuses that a case goes through from creation to closure. Support processes do not affect how cases are assigned to users or queues based on tier level. Option D is incorrect because auto response rules are rules that define how to send automatic email responses to customers when cases are created or updated based on certain criteria or conditions. Auto response rules do not affect how cases are assigned to users or queues based on tier level.
References:
* https://help.salesforce.com/s/articleView?id=sf.customize_case.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.customize_supporthome.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.queues_overview.htm&type=5


NEW QUESTION # 139
A company is beginning a multi-cloud implementation involving B2C Commerce and Service Cloud. The company wants to trace configuration and code changes as much as possible and ensure basic standards for code quality.
Which three options should a Solution Architect recommend to help the company with this goal?
Choose 3 answers

  • A. Salesforce DX
  • B. GIT Repository
  • C. CI/CD Pipelines
  • D. Smoke testing
  • E. Static Code Analysis tools

Answer: B,C,E

Explanation:
A GIT repository is a version control system that allows developers to track changes in code and collaborate on projects. A GIT repository can help with tracing configuration and code changes across different environments and branches. Static code analysis tools are software tools that analyze source code or compiled versions of code to find potential errors, bugs, vulnerabilities, or quality issues. Static code analysis tools can help with ensuring basic standards for code quality and security. CI/CD pipelines are automated workflows that enable developers to integrate code changes into a shared repository and deliver them to production environments with speed and reliability. CI/CD pipelines can help with testing, deploying, and monitoring configuration and code changes across different environments. Smoke testing is a type of software testing that verifies the basic functionality of an application or system after deployment. Smoke testing can help with ensuring the stability and performance of configuration and code changes, but it does not trace or enforce them. Salesforce DX is a set of tools and features that enable developers to build applications on the Salesforce Platform using an org development model or a package development model. Salesforce DX can help with managing configuration and code changes across different environments, but it is not specific to multi-cloud implementations. Reference:
https://git-scm.com/book/en/v2/Getting-Started-About-Version-Control
https://www.perforce.com/blog/qac/what-static-code-analysis
https://www.redhat.com/en/topics/devops/what-is-ci-cd
https://www.guru99.com/smoke-testing.html
https://developer.salesforce.com/platform/dx


NEW QUESTION # 140
A company is in the process of defining the right systems to deliver key capabilities for its B2C business. The company has about 2 million customers, each placing an average of 100 orders each year through its existing B2C Commerce platform.
The company needs a system that can:
* Deliver a full list of all customer orders throughout their engagement lifetime
* Provide lifetime engagement tracking and history of the customer
* Calculate the lifetime value of customers based on their orders
Which three systems should a Solution Architect recommend to meet the company's requirements' Choose 3 answers

  • A. Marketing Cloud
  • B. Service Cloud
  • C. Salesforce Order Management
  • D. Sales Cloud
  • E. Heroku

Answer: A,B,C

Explanation:
These answers are correct because they are systems that can meet the company's requirements for delivering a full list of all customer orders throughout their engagement lifetime, providing lifetime engagement tracking and history of the customer, and calculating the lifetime value of customers based on their orders. Salesforce Order Management can manage order lifecycle from capture to fulfillment across multiple channels. Service Cloud can provide a complete view of customer interactions across sales, service, marketing, and commerce. Marketing Cloud can track customer engagement across email, mobile, social, web, and more. CRM Analytics can provide insights into customer lifetime value based on order data and engagement history. Reference: https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_oms_integration.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_service_cloud_integration.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.icx_b2c_crosscloudengagement_connectors.htm&language=en_US&type=5 https://www.salesforce.com/products/marketing-cloud/what-is-marketing-cloud/


NEW QUESTION # 141
A financial services company wants to implement Service Cloud and Marketing Cloud. A number of profile attributes required for personalization in Marketing Cloud were identified as personally identifiable information (PII) and are too sensitive to be stored in Salesforce.
Tokenized Sending was presented as a way to address these concerns.
Which two implications should a Solution Architect consider if Marketing Cloud Connect is to be used for cloud integration?
Choose 2 answers

  • A. The synchronized data extensions will include the token and all PII attributes
  • B. The standard email address field for contacts and leads needs to be populated with a token
  • C. The token with all supporting attributes will need to be stored in Service Cloud
  • D. All emails will need to be sent through Marketing Cloud or Marketing Cloud Connect to avoid disruptions

Answer: A,B

Explanation:
Tokenized Sending is a feature in Marketing Cloud that allows sending messages with data that is too sensitive to store in Salesforce due to laws, regulations, or security policies. Tokenized Sending uses an API call to exchange data from an external system with Marketing Cloud at send time, without storing the data in Salesforce. Marketing Cloud Connect is a feature that enables integration between Marketing Cloud and other Salesforce clouds such as Service Cloud. When using Tokenized Sending with Marketing Cloud Connect, the following implications should be considered:
* The synchronized data extensions will include the token and all PII attributes. Synchronized data extensions are tables in Marketing Cloud that store data from other Salesforce clouds using data synchronization in Marketing Cloud Connect. When using Tokenized Sending, the synchronized data extensions will include the token as well as all personally identifiable information (PII) attributes such as name, email, phone, etc. The token will serve as the subscriber key and contact key in Marketing Cloud, while the PII attributes will be used for personalization and segmentation.
* The standard email address field for contacts and leads needs to be populated with a token. When using Tokenized Sending, the standard email address field for contacts and leads in other Salesforce clouds needs to be populated with a token instead of an actual email address. The token resembles a standard email address but contains encrypted information about the subscriber. The token is used to exchange data with the external system at send time and send messages to the actual email address.
Option B is incorrect because not all emails need to be sent through Marketing Cloud or Marketing Cloud Connect to avoid disruptions when using Tokenized Sending. However, it is recommended to do so to ensure consistent tracking and deliverability data across clouds. Option D is incorrect because the token with all supporting attributes does not need to be stored in Service Cloud when using Tokenized Sending. The token and the attributes are stored in the external system and only exchanged with Marketing Cloud at send time.
References:
* https://help.salesforce.com/s/articleView?id=sf.mc_overview_tokenized_sending1.htm&type=5
* https://help.salesforce.com/s/articleView?id=sf.mc_co_tokenized_sending.htm&type=0


NEW QUESTION # 142
Northern Trail Outfitters (NTO) is releasing a new "Track-My-Hike" feature to their mobile app that allows users to track their hiking paths and distance as well as send emergency alerts in case they do not respond for a specific period.
This data is stored and visible from both the mobile app and on their profile in the web store. They expect up to 10,000 users to use this feature per month, with data points being tracked every minute over the average hiking period of 8 hours. 3 Which solution is appropriate for hosting this kind of data?

  • A. Service Cloud solution using Big Objects
  • B. B2C Commerce solution using Custom Objects
  • C. Custom solution using Heroku and Postgres
  • D. Service Cloud solution using Platform Events

Answer: C

Explanation:
Heroku is a cloud platform that allows developers to build, run, and scale applications using various languages and frameworks. Postgres is a relational database that can store large amounts of structured data. A custom solution using Heroku and Postgres can handle the high volume and frequency of data points generated by the "Track-My-Hike" feature, as well as provide scalability and flexibility for future enhancements. References: https://www.heroku.com/home https://www.postgresql.org/


NEW QUESTION # 143
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